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Local Authority Customers

When plumbing issues risk inconvenience to employees and residents, you need a partner you can trust to tackle problems quickly, efficiently, in line with budget and mindful of environmental impacts. Here at greentap we take a partnership approach to all our contracted customers; ensuring transparent costings, clear communications and a shared responsibility for targets such as the ‘decent homes’ standard. Our teams are vetted to security industry standards and are trained in customer care, which makes them appropriately skilled to work with vulnerable householders. We are also conscious of regulatory pressure on Local Authorities to minimise environmental impact so we offer a full range of green products and services as well as a transparent approach to disposal.

What we can offer you:

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  • Partnership approach
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  • Commitment to SLAs
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  • Teams trained in customer care
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  • Environmental solutions
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  • Clear communications
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  • Transparent costings

greentap is committed to a partnership approach to its customers; we see our relationship being as seamless as if we were a part of our client's own organisation. We make that happen through clear, consistent and frequent communication with customers – via our tradespeople and our management team.

All our tradespeople are highly skilled – in both customer care and product development. But while they are knowledgeable they won't confuse customers with jargon or industry terminology. We want our customers to feel as confident about our work as we do.